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How do I make a payment on my LensCrafters credit card?

Published 09/07/2012 11:19 AM  |   Date updated: 09/08/2014 09:20 AM

LensCrafters has partnered with Synchrony Bank to provide the LensCrafters credit card. To protect your privacy, Synchrony Bank does not provide us access to any information pertaining to your account. To make a payment or ask a question about your account, please contact Synchrony Bank at 1-866-396-8254 or visit their online website at mysynchrony.com   (U.S. customers only).

Visit Synchrony Bank's website

  • Does LensCrafters accept my vision insurance?
    LensCrafters accepts EyeMed Vision Care and most major vision care plans, including Anthem Blue Cross Blue Shield, Aetna, Humana and many more. To view a listing of LensCrafters-accepted vision...
    Date updated: 02/13/2014
  • Do you take VSP?
    While we are not a participating provider on VSP’s network, we will take care of submitting your out-of-networks claims documentation directly to VSP.  Whether your insurance is in or out...
    Date updated: 02/11/2015
  • How much does an eye exam cost?
    Each Independent Doctor of Optometry* located at or next to LensCrafters sets their own pricing for exams and other services. For detailed pricing information, please call or the Doctor’s office...
    Date updated: 02/13/2014
  • How much are your lenses?
    Lens cost will vary depending upon lens material, features, and your particular prescription. We will be happy to accurately estimate the cost of your lenses at your local LensCrafters store once we...
    Date updated: 02/13/2014
  • Can you put lenses in the frames I bought at another store?
    It may be possible to re-use your frames, but it depends on their condition, your particular prescription, and the lenses and options you choose. Even when frames are in perfect condition, removing...
    Date updated: 02/13/2014
  • How long does it take to get my glasses?
    Most, but not all, glasses can be made same-day or in about an hour, depending on the prescription, special finishes, etc. We are committed to providing your eye wear in the least amount of time...
    Date updated: 02/13/2014
  • Can you tell me more about your 30-Day Unconditional Guarantee?
    If you don’t love your new glasses or prescription sunglasses for any reason, and they are in original condition, you can replace or return them for a full refund within 30 days of the date of...
    Date updated: 06/24/2014
  • Do you take Medicare?
    Most LensCrafters stores support the filing of your Medicare coverage, as well as accept many Medicare Advantage plans. This differs dependent on your insurance company, so be sure to confirm at your...
    Date updated: 02/11/2015
  • What kinds of eyeglass lenses do you carry?
    LensCrafters carries a variety of quality lenses to meet almost every need. Whether you’re interested in new prescription lenses, photochromatic (clear-to-dark) lenses, or polarized sun lenses, we...
    Date updated: 02/13/2014
  • Can you tell me more about your One-Year Eyewear Protection Plan?
    Our One-Year Eyewear Protection Plan offers coverage if your eyewear is damaged from handling and/or normal wear-and-tear. The protection plan can be purchased for $34.99 when you order your glasses...
    Date updated: 02/11/2015
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